Delete your BattlePucks account

Party Moose Games LLC is the developer of BattlePucks. This page explains how to delete your account and what happens to your data.

In the app

1. Open BattlePucks and sign in.
2. Open Settings from the main menu.
3. Under Account, tap Delete account.
4. Read the warning and confirm.

The deletion runs straight away. The app signs you out and returns to the sign-in screen. There is no waiting period and no way to undo it.

By email

If you no longer have the app installed, email support@partymoosegames.com with your player name and the word "delete" in the subject. We will ask one question to check the account is yours, then delete it within 30 days.

What is deleted

• Your profile and player name
• Pucks, levels, cards, currencies, chests, quests, season pass and arena progress
• Squads, friends, guild membership, chat messages and mail
• Replays you recorded, support tickets and push notification tokens
• Your Unity Player Account for the game and its cloud save

What is kept

• Match results stay in your opponents' history and on past leaderboards with your name replaced by "Deleted player".
• Purchase and ad-reward records are kept as long as tax and fraud law requires, detached from your name.
• A record that a deletion happened, with no personal data in it.

Purchases cannot be restored after deletion. If you only want a fresh start, consider keeping the account and asking us to reset it instead.